Privacy Policy of Zenerate Inc.

Last updated 11/16/2023. For a prior version of our Privacy Policy, click here.

Thank You for choosing to be part of our community at Zenerate Inc. (The "Company", "we", "us", or "our"). We are committed to protecting Your Personal Information and Your right to privacy. This Privacy Policy ("Privacy Policy") is designed to help You understand what information we collect, why we collect such information and how we use it. If You have any questions or concerns about this privacy notice or our practices with regards to Your Personal Information, please contact us at contact@zenerate.ai.

By visiting, accessing or using the Internet site located at https://zenerate.ai/, (the "Site") or any services provided in connection with the Site including but not limited to any other corresponding domains, media form, media channel, website or mobile application related, linked, or otherwise connected thereto (collectively, the "Service" ), including but not limited to https://zmaps.ai, https://app.zenerate.ai and https://modular.zenerate.ai, You agree that Your information, including Your Personal Information, will be handled as described in this Privacy Policy, which is incorporated by reference into our Terms and Conditions [LINK].

1. Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • You means the individual accessing or using the Site or Service, a corporation, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Account means a unique account created for You to access our Service or parts of our Service.
  • Company refers to Zenerate Inc., a Delaware corporation, located at 724 S Spring St, Ste 203, Los Angeles CA 90014.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Device means any device that can access the Service such as a computer, a mobile device or a digital tablet.
  • Personal Information is any information that relates to an identified or identifiable individual.
  • Service refers to any other related services provided by Zenerate Inc through the Site, including but not limited to https://zmaps.ai, https://app.zenerate.ai and https://modular.zenerate.ai
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Site or the Service infrastructure itself (for example, the duration of a page visit).

2. INFORMATION WE COLLECT

2.1 Personal Information

We collect information that You provide us. While using our Service, we may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. When You use our Service or associated tools, we may collect the following kinds of Personal Information from You personally identifiable information may include, but is not limited to:

  • Information You provide to us when You register Your account
  • Email address
  • First name and last name
  • Username
  • Password
  • Account ID
  • Information You provided on Your profile
  • Your company or employer name
  • Your Job Title
  • Usage Data
  • Usage Data is collected automatically when using the Service
  • Telephone number, and business, and billing addresses (including street and postal code)
  • Payment information such as payment card number, expiration date, billing address, and financial account number
  • Birth date and gender
  • Geolocation
  • Social media account ID and other publicly available information
  • Other communications that occur through the Service among users
  • The searches and transactions conducted through the Service
  • Other interactions with You on our online services

2.2 Usage Data

When You use our Service, we may automatically collect the following types of information from You or Your devices.

  • Your Device's Internet Protocol address (e.g. IP address)
  • Your device type
  • Unique device identification numbers
  • Browser type
  • Browser version
  • Operating system
  • How our device has interacted with our Services including the pages of our Service that You visit ,the time and date of Your visit, the time spent on those pages
  • Details of any referring websites or exit pages, as well as general geographic location
  • Other diagnostic data
  • Information Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device

2.3 Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on our Service and store certain information. Tracking technologies used are tags, and scripts to collect and track information and to improve and analyze our Service. The technologies we use may include:

  • Managing Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless You have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser. This type of information is collected to make the Site more useful to You and to tailor the experience with us to meet Your special interests and needs.

3. HOW DO WE USE PERSONAL INFORMATION

3.1 Why We Collect Your Personal Information

We may use the information we collected from You for the following purposes:

  • To provide and maintain our Service, including to improve and monitor the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with us through the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that You have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests To attend and manage Your requests to us.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal data held by us about our Service users is among the assets transferred.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and Your experience.

3.2 Sharing Your Personal Information

The Company may process of share Your data that we hold based on the following legal basis: More specifically, we may need to process Your data or share Your Personal Information in the following situations:

  • Business Transfers We may share or transfer Your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Affiliates We may share Your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us. Your Personal Information may be stored and processed in any country where we have facilities, and by using the Services, You consent to the transfer of Your Personal Information to countries, including the Republic of Korea, which may be outside of Your country of residence and may provide for different and less stringent data protection rules than in Your country. If You object to Your Personal Information being transferred or used as described in this Privacy Policy, please do not use any of our Services and immediately delete all Personal Information from the Services.
  • Business Partners We may share Your information with our business partners to offer You certain products, services or promotions.
  • Agents We may employ or enter into a business contract with other companies and people to perform tasks on our behalf ("Agents") - meaning they are helping us provide our Services. We may share Your data with such Agents solely as necessary for them to help us provide our Services. Unless we tell You differently, our Agents do not have any right to use data we share with them beyond what is necessary to assist us.
  • We use a third-party credit card processing provider to manage credit card and ACH processing.
  • We use a third-party analytics tool provider to understand how users interact with our Service.
  • We use a third-party marketing service provider to contact and attract new users. To understand the target users, we may share the data with the marketing service provider.
  • Legal rights and obligations. We may disclose Your Personal Information and associated records to enforce our policies; as necessary to satisfy our tax or other regulatory reporting requirements, including the remission of certain taxes in the course of processing payments; or where we are permitted (or believe in good faith that we are required) to do so by applicable law, such as in response to a subpoena or other legal request, in connection with actual or proposed litigation, or to protect and defend our property, people and other rights or interests.
  • Law Enforcement. We may release data when we believe in good faith that release is necessary to comply with the law, enforce or apply our conditions of use and other agreements, protect the rights, property, or safety of our employees, our users, or others. Please note that we may be required to release the personal data of EU individuals in response to lawful requests from public authorities including to meet national security and law enforcement requirements. If Your data request draws attention to an ongoing violation of our Terms and Conditions or other agreement, we will take action to prevent further abuse, including actions that may notify the user that we are aware of their misconduct.
  • We may receive orders, subpoenas or other legal demands for Personal Information that has been collected on behalf of third party providers integrated with us through the use of their applications or services. In such cases, we will refer the party requesting the Personal Information to the applicable third-party provider. That provider will respond in accordance with its own policies and may disclose Your Personal Information in response to such subpoena or other demand for information. If You have questions about any such disclosures, You should contact the applicable provider directly, as we are not responsible for the policies and practices of such third-party providers. We will have no liability in connection with any act or omission of any such provider with respect to Your data or information or otherwise.
  • To Other Third Parties. We also may disclose the information we collect from You to other third parties with Your consent or upon Your consent.

We do not sell Your Personal Information for the intents and purposes of the California Consumer Privacy Act (CCPA).

4. THIRD-PARTY LINKS

Our Service may contain links to third-party websites and online services. Any access to and use of such linked websites is not governed by this Privacy Policy, but, instead, is governed by the privacy policies of those third-party websites. The inclusion of a link or accessibility of third-party websites does not imply endorsement of such third party websites by us. We are not responsible for the information practices of such third-party websites.

5. THE SECURITY OF YOUR INFORMATION

We have implemented commercially reasonable precautions, including, where appropriate, password protection and encryption to protect our Service the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our best efforts, no data security measures can guarantee 100% security all the time.

You should take steps to protect against unauthorized access to Your password, computer, and web-enabled devices, among other things, by signing off after using a shared computer, inserting a password on Your web-enabled device, choosing a password that nobody else knows or can easily guess, and keeping Your password private. You should never share Your log-in information with others. We are not responsible for any lost, stolen or compromised passwords, or for any activity on Your account via unauthorized password activity.

Data Subject Rights

You have rights concerning Your personal data. For all such Personal data, You may exercise Your rights by contacting us as stated below. If You wish to exercise Your privacy rights under applicable law (including the EU or UK GDPR or the California Consumer Privacy Act (CCPA)), such as the right to request access to, rectification or erasure of Your personal data held with us, or to restrict or object to such personal data's processing, or to obtain a copy or port such personal data (each to the extent available to You under the laws which apply to You) - please contact us by e-mail at contact@zenerate.ai.

California Civil Code

Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of Personal Information which we share with our affiliates and/or third parties for marketing purposes and providing contact information for such affiliates and/or third parties. If You are a California resident and would like a copy of this notice, please submit a written request to contact@zenerate.ai

6. Children

Our Service does not address anyone under the age of 13. If You are a child under 13, please do not attempt to register on the Services or send any Personal Information about Yourself to us. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided us with Personal data, please contact us. If we become aware that we have collected Personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

If we need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

7. Other Users With Whom You Share Your Information

We cannot control the actions of other users with whom You share Your information. We cannot, and do not, control the information You share with other users using the Services, or how such other users will use or share such information. For example, if You share Your information via forums, blogs, or dashboards where other users have access to such information, we are not responsible for other users using such information. Also, if You share information with other users by using the Services such as message function or chat, we do not control the information You share with other users or how such other uses will use or share such information. We are not liable for such shared information with other users.

8. Accessing and Correcting Your Personal Information

You have the right to access, correct or delete Your Personal Information including Contact Information or billing Information You provided us. You may access Your Personal Information by logging into Your account and making necessary changes. Or You may request such changes to Your account by sending an e-mail to contact@zenerate.ai For other Personal Information not modifiable through Your account, including but not limited to email, please email us at contact@zenerate.ai. We will try to comply with Your request as soon as and to the extent to which it is reasonably practicable. We may not accommodate the request to change Your Personal Information if we believe the change would violate any law of legal requirement, cause the information to be incorrect, or if doing so would be burdensome in our discretion. Please note that copies of information that You updated, modified or deleted may continue to reside in our systems for a period of time.

9. Your Choices

From time to time, we may send You emails offering products and services that we believe might be of interest to You. If, at any time, You would like to stop receiving these emails, please follow the opt-out instructions contained in any such e-mail or request the opt-out option by sending us an email to contact@zenerate.ai. Please note that it may take some time for us to process the opt-out requests, and that Your opt-out pertains only to the receipt of marketing and advertising promotions and not for issues related to Your service. If You opt-out, we will still send You emails for service purposes, such as for communications about Your account, responses to Your requests, administrative messages.

Do-Not-Track Signals and Similar Mechanisms: The Site of the Service does not respond to Do Not Track signals.

10. Retention Period

We may keep Your information for as long as we deem it necessary for our business purposes, or as otherwise required to operate the Service, comply with Your requests, or comply with applicable law. We will retain Your information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or allowed by law. Your information may or may not be encrypted while stored or archived by us.

11. Change

We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make any material changes to this Privacy Policy, we will provide notice of such changes through a posting on the Site or through another reasonable means of communication. You are bound by any changes to the Privacy Policy when You use the Services after such notice has been provided. Therefore, we encourage You to check the date of this Privacy Policy whenever You access or use the Services to check if this Privacy Policy has been updated. You must review this Privacy Policy on a regular basis to keep Yourself apprised of any changes. If You do not agree to any modifications to this Policy, Your sole recourse is to immediately stop all use of the Services. Your continued use of any Services following the posting of any modifications to this Privacy Policy will constitute Your acceptance of the revised Privacy Policy. Should You have any questions regarding this Privacy Policy, please contact us at the contact information listed at the end of this Privacy Policy. Please note that none of our employees or agents has the authority to vary any of our Privacy Policies.

12. Contact Us

If You have any questions or concerns regarding our privacy policy, please contact us at contact@zenerate.ai or at 724 S Spring St, Ste 203, Los Angeles CA 90014.